Support

We're here to help you get the most out of ReMind

Getting Started

ReMind is designed to be simple and intuitive. Here's how to get started:

  1. Set Your First Reminder: Tap on the time display to set your target time
  2. Customize the Message: Enter a custom notification message that will appear when the reminder fires
  3. Add More Reminders: Tap the + button in the top right to create additional reminders
  4. Delete Reminders: Swipe left on any timer card to remove it
  5. Adjust Settings: Tap the info button (ⓘ) to customize colors, backgrounds, and time format

Frequently Asked Questions

What does "±15 minutes" mean?

By default, ReMind delivers notifications within 15 minutes before or after your target time. For example, if you set a reminder for 8:00 AM, you might receive it anywhere between 7:45 AM and 8:15 AM. This natural randomness makes reminders feel less mechanical and more organic.

If you prefer exact timing, you can enable Strict Mode in the settings (tap the ⓘ button).

Why aren't I receiving notifications?

Make sure you've granted ReMind notification permissions:

  1. Open iOS Settings
  2. Scroll down and tap "ReMind"
  3. Tap "Notifications"
  4. Enable "Allow Notifications"
  5. Make sure Sounds and Badges are enabled

Also check that Do Not Disturb or Focus modes aren't blocking notifications.

How do I change the time format?

Tap the info button (ⓘ) in the top right corner, then toggle "24-Hour Format" to switch between 12-hour (AM/PM) and 24-hour (military) time display.

Can I customize the app's appearance?

Yes! Tap the info button (ⓘ) to access customization options:

  • Background Color: Choose any color you like
  • Text Color: Customize the text color for better contrast
  • Background Image: Upload a photo from your library to use as the background
How many reminders can I create?

You can create as many reminders as you need! There's no limit. Simply tap the + button to add new ones, and swipe left to delete any you no longer need.

Will reminders work if the app is closed?

Yes! ReMind uses iOS's local notification system, which means your reminders will fire even when the app is closed or your phone is locked. The notifications are scheduled on your device and don't require the app to be running.

Do reminders repeat daily?

Yes! All reminders in ReMind automatically repeat every day at your specified time (or within the ±15 minute window in loose mode). You don't need to set them up again.

Is my data private?

Absolutely! ReMind stores all data locally on your device. We don't collect, transmit, or store any of your information on external servers. Your reminders and settings stay completely private. See our Privacy Policy for more details.

What's the difference between Loose Mode and Strict Mode?

Loose Mode (default): Notifications arrive within ±15 minutes of your target time, creating natural, less predictable reminders.

Strict Mode: Notifications arrive exactly at your specified time, perfect for time-sensitive activities.

You can toggle this in the settings by tapping the info button (ⓘ).

How do I delete a reminder?

Simply swipe left on any timer card, and a delete button will appear. Tap it to remove the reminder permanently.

Can I use ReMind on iPad or Mac?

Currently, ReMind is optimized for iPhone. iPad and Mac support may be added in future updates.

Troubleshooting

Notifications Not Appearing

  1. Check notification permissions in iOS Settings → ReMind → Notifications
  2. Ensure Do Not Disturb and Focus modes aren't blocking notifications
  3. Verify the reminder time is set correctly
  4. Try deleting and recreating the reminder
  5. Restart your device

App Crashing or Freezing

  1. Make sure you're running the latest version of ReMind
  2. Update to the latest iOS version
  3. Force quit the app and reopen it
  4. Restart your device
  5. If the problem persists, contact support

Background Image Not Displaying

  1. Ensure you've granted ReMind photo library access
  2. Try selecting a different image
  3. Make sure the image file isn't corrupted
  4. Remove the image and try adding it again

Feature Requests & Feedback

We love hearing from our users! If you have ideas for new features or improvements, please reach out. While we can't guarantee every feature will be implemented, we carefully consider all feedback.

System Requirements

Still Need Help?

Can't find the answer you're looking for? We're here to help!

We typically respond within 24-48 hours

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